AI Clubhouse ("we", "us", "our") operates the website aiclubhouse.com.au. This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our website.
Information We Collect
Information You Provide
- Email address: When you subscribe to our newsletter or contact us.
- Name: If you provide it when contacting us or joining our community.
- Message content: When you contact us via email or our contact form.
Information Collected Automatically
- Usage data: Pages visited, time on site, referring URLs, browser type, device type.
- Cookies: We use essential cookies and may use analytics cookies (Google Analytics) to understand site usage. You can disable cookies in your browser settings.
- IP address: Collected by our hosting provider for security purposes. Not used for personal identification.
How We Use Your Information
- To send you our newsletter (if you subscribed)
- To respond to your enquiries
- To improve our website content and user experience
- To understand how our site is used (anonymized analytics)
- To comply with legal obligations
Third-Party Services
We use the following third-party services that may collect data:
- GetResponse: Email newsletter delivery. GetResponse Privacy Policy
- Google Analytics: Website analytics (anonymized). Google Privacy Policy
- Cloudflare/Netlify: Website hosting and delivery. Check their respective privacy policies.
Affiliate Links
Our website contains affiliate links to third-party products and services. When you click these links, the third-party website may use cookies to track the referral. This tracking is governed by the third party's privacy policy, not ours. See our Affiliate Disclosure for more details.
Your Rights (Australian Privacy Act)
Under the Australian Privacy Act 1988, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Unsubscribe from our newsletter at any time (one-click unsubscribe in every email)
- Opt out of analytics tracking (disable cookies in your browser)
Data Security
We take reasonable measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of data transmitted to our site.
Data Retention
- Newsletter subscribers: We retain your email until you unsubscribe.
- Contact form messages: Retained for up to 12 months.
- Analytics data: Retained for up to 26 months (Google Analytics default).
Children's Privacy
Our website is not directed at children under 16. We do not knowingly collect personal information from children. If we discover we have collected information from a child under 16, we will delete it promptly.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.
Contact Us
If you have questions about this privacy policy or want to exercise your rights:
- 📧 Email: privacy@aiclubhouse.com.au
If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).